Contact

Want to get in direct contact with our support department? We aim to respond within 2 hours. 

Please email us at support@easyphotobook.uk

Frequently asked Questions

How long will it take before I receive my photo album?

We aim to process all orders as quickly as possible. All books are processed and printed in the UK and delivered by Royal Mail. Overseas orders will be dispatched using a priority service by one of our international carriers.

Our tracking system will update you as your order progresses, but we strive to deliver all UK orders within 7 days from ordering. For orders outside of the UK add 2 days for Europe and 5 days for all other destinations.

How does payment work?

Your payments are collected securely through SagePay and you will have the choice of popular methods.

On the payment page you can choose the number of copies you want. The price will be adjusted automatically depending on the number chosen. There is even a discount for 3, 10 or 25 copies within an order. 
Do you still have credit? You can use this directly when paying!

You can purchase a discount bundle in advance. You can choose from 3x, 10x or 25x credit. The price per magazine is therefore lower. 
The credit remains valid indefinitely.

For more information about the payment terms, take a look at our terms and conditions .

Is easyPhotobook also available outside of the UK

Yes. We can ship to any country and the price is the same for any destination. Currently all transactions are shown in Pound Sterling and will be converted by your chosen payment method. 

General questions:

support@easyphotobook.uk

 

Commercial questions:

graeme@easyphotobook.uk